Last updated: 09/12/2025
Expo Ecommerce (“we”, “our”, “us”) operates the Expo Ecommerce User App, Vendor App, and Delivery App.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our applications and services.
By using our applications, you agree to the practices described in this Privacy Policy.
We may collect the following personal details when you register or use our services:
Name
Email address
Phone number
Delivery address
Payment-related information (securely handled via third-party payment gateways)
Our apps require location access for core functionalities:
User App:
Detect your delivery location
Show nearby stores and estimate delivery time
Vendor App:
Set shop location and delivery areas
Delivery App:
Track rider’s real-time live location
Provide navigation and accurate delivery updates
We may collect:
Foreground location
Background location (Delivery App only, for live tracking)
We use the following permissions:
BLUETOOTH
BLUETOOTH_CONNECT
BLUETOOTH_SCAN
Used only to connect with thermal printers and print order receipts.
We do not use Bluetooth for unrelated data transfer.
Permission used:
RECORD_AUDIO — only for in-app voice search.
We do not record audio without your direct action.
We may collect:
Device model
Operating system
IP address
App activity logs
Crash logs
Firebase Cloud Messaging (FCM) token
If required by specific features, we may access:
Profile photos
Images you select for support or verification
We do not access your gallery without permission.
We use your information to:
Create and manage accounts
Process and deliver orders
Display products and vendors
Enable real-time tracking
Support vendors and delivery partners
Send important notifications
Provide customer support
Prevent fraud and unauthorized activity
Improve app features and performance
Enable printer connectivity
We use foreground and background services for:
Real-time delivery tracking
Live order updates
Vendor notifications
Background data sync
Firebase remote messaging
These services run only when needed and stop automatically.
We share only what is required:
Name
Order details
Approximate delivery location
We may share:
Delivery address
Contact number (if required)
Pickup and order details
We may use:
Payment gateways
SMS/email providers
Firebase services
Maps and navigation tools
We never sell or rent your data.
We use:
Encrypted APIs
Secure servers
Restricted access controls
Regular security monitoring
No online system is completely secure.
You have the right to:
Access your data
Update your profile
Delete your account
Withdraw permissions
Some features may not work if required permissions are disabled.
Our applications are not intended for children under 13 years of age.
We may include external links. We are not responsible for their content or policies.
We may update this policy occasionally. Updates will be shown inside the app.
Expo Ecommerce
Email: expo.ecommerce.2025@gmail.com
Website: https://expoecom.com
